Security & Compliance

Enterprise-Grade
Protection for
Every Conversation.

Your customer data is protected with industry-leading security standards and compliance frameworks.

🛡️
Data Handling

Encryption at Rest and in Transit.

All data is encrypted using AES-256 at rest and TLS 1.3 in transit. Access is logged and auditable. Conversation data is stored in region-specific data centres with configurable retention policies.

AES-256 TLS 1.3 Regional Storage
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GDPR Positioning

GDPR-Ready by Design.

Consent management, data subject access requests, right to erasure, and data portability are built into the platform. We act as a data processor with clear DPA terms for every customer.

Consent Mgmt DSAR Right to Erasure DPA
"Together we have successfully set meet the professional standard."
Mark Strong — Head of Compliance
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Access Controls

Role-Based Access With Full Audit Trails.

Granular role-based permissions, SSO integration, multi-factor authentication, and comprehensive audit trails. Every action is logged with user identity, timestamp, and context.

RBAC SSO MFA Audit Logs
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