Convo AI

Intelligent conversations
that drive results.

Engage customers on the channels they use most. Capture leads, answer questions, take payments and track orders with secure CRM integration.

IMG_3636
Platform Capabilities

One Platform, Two Powerful Channels

Deploy intelligent AI agents across WhatsApp and Web — each channel fully loaded with enterprise-grade features.

💬
WhatsApp
🌐
WebChat
Feature
WhatsApp
WebChat
🧠
AI & Intelligence
+
Multiple AI Models (GPT, Claude, Gemini)
✓
✓
Custom System Prompt / Personality / Instructions
✓
✓
Knowledge Base (PDF, Word, TXT upload)
✓
✓
Website URL Scraping / Crawling
✓
✓
Image Recognition & Video Analysis
✓
✓
Voice Chat
—
✓
Voice Message Transcription
✓
✓
Multilingual Support (20+ languages)
✓
✓
User Memory
✓
✓
Advanced RAG (Retrieval-Augmented Generation)
✓
✓
🚀
Deployment & Channels
+
WhatsApp Business API Deployment
✓
n/a
Website Chat Widget (Embed)
n/a
✓
Floating Chat Bubble
n/a
✓
iFrame Embed
n/a
✓
Shareable Link
✓
✓
Slack Integration
—
—
Voice / Phone Agent
n/a
✓
Custom Domain
n/a
✓
Install as App (PWA)
n/a
✓
QR Code Deployment
✓
✓
🎨
Customisation & Branding
+
Custom Logo & Brand Colors
n/a
✓
Custom Chat Bubble & Widget Design
n/a
✓
Custom Welcome Message
n/a
✓
💰
Lead Generation & CRM
+
Lead Capture Forms
✓
✓
Email Capture
✓
✓
CRM Integration via n8n / custom MCP
✓
✓
Google Sheets Integration
✓
✓
⚡
Automation & Actions
+
Custom Actions (API Calls)
✓
✓
MCP Server Connections (Pro Actions)
✓
✓
n8n / Zapier Automation
✓
✓
Appointment / Booking Workflows
✓
✓
Form Submission Triggers
✓
✓
📊
Analytics & Management
+
Chat History & Transcripts
✓
✓
Chat Take Over
✓
✓
Follow Up / Outbound Messages (Heartbeat)
✓
✓
Analytics Dashboard
✓
✓
Message Tagging & Tag Notifications
✓
✓
AI Evaluations
✓
✓
Team Member Access
✓
✓
0
Total Features
Enterprise-grade capabilities
0
Feature Categories
AI, deployment, automation & more
0
Channels
WhatsApp & Web, unified platform

See it in action — deploy in under 5 minutes

Book a Demo
Gemini_Generated_Image_29az9x29az9x29az 1
Intelligence Layer

Context-Aware AI That Learns and Adapts.

Knowledge-aware answers for 70–90% of routine questions. Multi-language support and sentiment cues ensure every customer feels understood.

We Believe in the Conversational Experience

Escalation System

We believe in the conversational experience as the key differentiator for online retailers. Smart handover to live agents with full context when needed.

Customer Impact

Only those who put customers first can build long-term customer relationships. Ticket creation and handover to live agents with full context.


Contact Us
Group 2
Analytics & Reporting

Measurable Outcomes Across Every Interaction.

Track conversation volumes, resolution rates, customer satisfaction and revenue attribution in real time. Every interaction is logged and reportable.

Group 3
Security Overview

Enterprise-Grade Security Built In.

End-to-end encryption, SOC 2 compliance, and configurable data residency. Your customer data stays protected at every step.

Discover Our Features

Vector (4)

AI Lead Capture

Vector (5)

Smart Qualification

Vector (6)

Payment Links

Vector (7)

Order Tracking